Privacy Policy

Effective Date: April 8, 2026

Steel Valley Spay Neuter Clinic (“SVSNC,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the information you share through our website, spayneuterclinics.net (the “Site”).

This Privacy Policy explains what information we may collect, how we use it, when we may share it, and the choices you may have regarding your information.

1. Information We Collect

We may collect information in the following ways:

Information You Voluntarily Provide

You may choose to provide information when you:

call us
contact us through the Site
communicate with us by email or social media
request information about our services

This information may include:

your name
phone number
email address
mailing address
the contents of your message
information related to your pet or requested services, if you choose to provide it

Information Collected Automatically

Like many websites, our Site may automatically collect certain technical and usage information when you visit, such as:

IP address
browser type
device type
operating system
pages visited
date and time of access
referring website
approximate geographic location
general usage and diagnostic information

This information may be collected through cookies, analytics tools, server logs, and similar technologies.

2. How We Use Information

We may use collected information to:

respond to questions and service inquiries
communicate with you about appointments, services, or requests
operate, maintain, and improve the Site
monitor Site performance and security
understand how visitors use the Site
measure traffic and engagement
comply with legal obligations
protect our rights, property, staff, patients, and visitors

3. Cookies and Similar Technologies

Our Site may use cookies and similar technologies to improve functionality, remember preferences, measure traffic, and enhance the user experience.

You can usually control cookies through your browser settings. Disabling cookies may affect how some parts of the Site function.

4. Google Analytics

We use Google Analytics, a web analytics service provided by Google, to help us understand how visitors use our Site. Google Analytics may collect information such as:

your IP address
browser and device information
pages visited
time spent on pages
traffic sources
general interaction data

This information helps us analyze website traffic, improve Site performance, and better understand visitor behavior.

Google Analytics may use cookies and similar technologies to collect and process this information. Google may also use the data collected in accordance with its own privacy policies.

You can learn more about how Google collects and processes data in connection with Google Analytics by reviewing Google’s privacy materials. You can also control cookies through your browser settings, and you may be able to opt out of Google Analytics through tools made available by Google.

5. Third-Party Content and Services

Our Site may include links to or integrations with third-party platforms and services. For example, the Site may link to social media platforms or display third-party review content.

These third parties may collect information according to their own privacy policies. We are not responsible for the privacy practices, security, or content of third-party websites or services. We encourage you to review their policies before providing personal information.

6. Reviews and Public Content

If you submit a review through a third-party platform such as Google or interact with our social media pages, that information may be publicly visible and governed by the privacy practices of those third-party platforms, not this Privacy Policy.

7. How We Share Information

We do not sell your personal information.

We may share information only in limited circumstances, such as:

with service providers who help us operate the Site or support our business
with technology vendors, hosting providers, analytics providers, or website support partners
when required by law, subpoena, court order, or legal process
when necessary to protect rights, safety, or property
in connection with a business transfer, merger, sale, or reorganization

Any sharing is limited to what is reasonably necessary for the purpose involved.

8. Data Security

We take reasonable administrative, technical, and physical safeguards to protect information submitted through the Site. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Data Retention

We retain information for as long as reasonably necessary to:

respond to inquiries
provide requested services
maintain business and legal records
comply with applicable law
resolve disputes
enforce our policies

10. Children’s Privacy

Our Site is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information online from children under 13. If you believe a child has provided personal information through the Site, please contact us so we can review and delete it if appropriate.

11. Your Choices

Depending on how you interact with us, you may be able to:

choose not to provide personal information
request updates or corrections to your information
ask questions about how your information is used
manage cookies through your browser settings
use available browser tools or Google tools to limit analytics tracking

If you would like to make a privacy-related request, please contact us using the information below.

12. Do Not Track

Some web browsers offer a “Do Not Track” setting. Because there is no universally accepted standard for responding to these signals, our Site may not respond to Do Not Track requests.

13. U.S. State Privacy Rights

Depending on the state where you live, you may have certain privacy rights under applicable law, such as the right to request access to, correction of, or deletion of personal information, subject to legal exceptions.

To make a request, please contact us using the information below. We may need to verify your identity before responding.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised version on this page and update the Effective Date above. Your continued use of the Site after changes are posted means you accept the updated policy.

15. Contact Us

If you have questions about this Privacy Policy or our privacy practices, you may contact us at:

Steel Valley Spay Neuter Clinic
405 State Street
Girard, OH 44420
Phone: 330-545-2255